By Ocean Insight
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Ocean Insight maintains spectral tools support for research companies fighting COVID-19
Winter Park, FL: – Applied spectral knowledge company Ocean Insight has acted to maintain customer support for researchers needing applied spectral knowledge and optical sensing technologies in the global fight against the COVID-19 disease pandemic.
“We wish our clients and partners well during these challenging times and remain committed to providing the best customer support possible,” said Ocean Insight in a post on its website.
In particular, the Florida-based company has managed to keep its ISO-certified manufacturing, assembly and shipping operations fully operational, with all necessary precautions being observed to ensure employee safety.
Sales and technical support staff are now working remotely, maintaining connection and collaboration with customers via live chat, telephone, email and the Ocean Insight website, while the entire product catalog is still available to browse and purchase online.
Feasibility study opportunities
The Ocean Lab Services team is still available for feasibility testing and other services, with the company suggesting that the COVID-19 disruption presents opportunities.
“This may be an opportune time to get started on that project you’ve been putting off, or at least investigate what’s possible,” Ocean Insight tells its customers, urging them to submit Feasibility Inquiry requests (see Resources).
Joining the fight
Ocean Insight says its supply chains are strong and resilient and its shipment schedules remain intact.
The company has also expanded its web content to include a new blog, webinars and the “Insight Bites” video series, along with its monthly e-newsletter that recently marked its 100th edition.
“It’s become a cliché, but we are in this together. So, despite some obstacles, Ocean Insight continues to support the global science and technology community,” the company says.
“We are grateful for the opportunity to work with customers who are on the front lines of the fight against COVID-19 and for everyone using spectral tools to make the world a healthier, safer, cleaner place,” said Ocean Insight.
About Ocean Insight
Ocean Insight is a manufacturer specializing in optical sensing technologies, offering a range of advanced products and solutions that hugely benefit a wide range of industries, including pharmaceuticals, healthcare and life sciences.
Ocean Insight applies its integrated Applied Spectral Knowledge (ASK) approach to combine innovative spectroscopy hardware, software and on-demand data delivery with deep category expertise to create innovative and customized solutions that help clients ‘Unlock the Unknown’.
Main Ocean Insight product areas include spectrometers, light sources, multispectral imaging devices, spectral systems, oxygen sensors, laboratory facilities with machine learning architecture, and software development including Artificial Intelligence (AI).
Ocean Insight is the trading name of Ocean Optics, Inc., which was founded in 1989 by university researchers in Florida to develop a pioneering miniature spectrometer, which was commercially released in 1992. In 2004, Ocean Optics became part of Halma plc, a global group of life-saving technology companies. In 2019, the company was rebranded as Ocean Insight, an applied spectral knowledge company.
Further information at: www.oceaninsight.com
Click on Feasibility Study Request for online form